Kyiv, near Vasylkivska metro Mon–Sat 8:00–23:00 +38 (067) 852 49 33 Telegram @PayPayPlast_manager Same-day dispatch before 16:00

Warranty and returns

Any item can be returned within 14 days, no questions asked, if it is unused.

Warranty

  • Welders carry the manufacturer warranty against factory defects.
  • Replacement or repair after inspection usually takes 3–7 days.
  • Staples, rods and mesh are consumables: we guarantee the material quality.

The exact warranty period for each model is on its product page.

Returns in four steps

  1. Send us your order number on Telegram and tell us what did not fit.
  2. We will send the return address.
  3. We inspect the item within 1–2 days of receiving it.
  4. We refund to your card or replace the item.

Warranty claim

Describe the problem and we will reply on Telegram or by email.

By sending this form you agree that we may use your contact details to reply.
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